[Madlug] Charter DHCP craziness?

[Darrick Hartman]

Ted M wrote:
> Darrick H wrote:
>> Did you restart the cable modem after switching devices?  The cable
>> modem must be restarted if you connect a device with a different MAC
>> address.
> 
> Thanks, this did it.
> 
> Thanks also for explaining the reasoning for restarting the cablemodem.  No 
> Charter phone tech has ever articulated that.  It's never risen above a mere 
> act of ritual in that context.

That's because the first level tech support probably doesn't know enough 
about what's actually going on (unless it's written down on their 
script).  Their higher level tech support and their business class tech 
support do know their stuff though and might have splained that to you.

Darrick
-- 
Darrick Hartman
DJH Solutions, LLC
http://www.djhsolutions.com
http://www.djhsolutions.com/wiki