[Madlug] Re: Madlug Digest, Vol 63, Issue 3

[Eric Veenendaal]

I've had a great experience with charter. I recently upgraded to the 20 Mbps
connection and am getting about 18 Mbps down. However, that 18 is mostly an
upstream limit. With their 10 Mbps, I was getting about 11 Mbps. I've also
had a great experience with their customer service. I had some connection
problems and they came out 2 days later and got it sorted out in a few
minutes.

--
Eric Veenendaal


>
>
> Message: 6
> Date: Wed, 6 May 2009 09:56:09 -0500
> From: Farhan Ahmad <farhan at thebitguru.com>
> Subject: [Madlug] Experience with Charter?
> To: madlug <Madlug at madisonlinux.org>
> Message-ID:
>        <90181540905060756p408b54a6uca8869d99980c5f at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Hi,
>
> I recently had TDS come and upgrade my connection to 10Mb only to find out
> that I could only get 5.2Mb because of the distance from their base (in
> Verona at the edge of cross country by Epic campus).  I see that Charter
> has
> 10Mb for a few dollars more, but I wanted to see how your experience had
> been with them.  I realize that the cable internet is generally shared by
> several nodes and therefore the bandwidth might vary (vs. the always
> consistent 5.2Mb that I am getting with TDS).  Other than this, is their
> service generally consistent?  I like my current service, but would like
> faster speeds, Charter's 20Mb is very tempting :)  Also, what sorts of
> upload speed do you get with Charter?
>
> My latest speed test after the upgrade:
> http://www.speedtest.net/result/467692411.png  (the upload speed was
> improved by filtering the whole house instead of the phone only as it was
> before)
> Speed before the upgrade: http://www.speedtest.net/result/466886548.png
>
>
> Thanks,
> Farhan
>
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